Fraktpolicy

 

At GazeAura, we aim to provide a smooth and reliable shipping experience.

Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times
Estimated delivery times vary depending on your location.

Sweden & Europe: 4–9 business days
Rest of the world: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Delays
We are not responsible for delays caused by shipping carriers, customs clearance, or other factors outside our control. Delivery times may be affected by high demand, holidays, or unforeseen circumstances.

Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location and order size.

Customs, Duties and Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

Lost or Stolen Packages
GazeAura is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly.

Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

Contact
If you have any questions about your order or shipping, please contact us at gazeaura.store@gmail.com